— Terms and Conditions —

Rules for buying and selling goods in USTUKIŲ online store

1. General provisions

1.1. These rules for buying and selling goods (hereinafter referred to as “Rules”) determine the general conditions for using the USTUKIŲ online store www.ustukiumalunas.lt/ (hereinafter referred to as “USTUKIŲ”). The rules are applied when the Buyer chooses, orders and buys the goods offered in the Store.

1.2. USTUKIŲ is an online retail store focused on consumers who buy goods for personal, family needs that are not related to business or profession.

1.3. USTUKIŲ trade of goods is organized, carried out and services related to it are provided to the Buyer by UAB “USTUKIŲ MALŪNAS“, registered office address Vytartų str. 1, Ustukiai, LT-39101 Pasvalio r., legal entity code 169140735, VAT payer code LT691407314 (hereinafter – “Seller”). USTUKIŲ sells goods owned by the Seller.

1.4. Buyer in these Rules is any able natural person, i.e. i.e. a person who has reached the age of majority, whose capacity is not limited by court order and a person or a legal entity acting through authorized representatives, who has registered in accordance with the rules of USTUKIŲ and purchases USTUKIŲ (hereinafter – the “Buyer”). Only the persons specified in this point can use the USTUKIŲ online store.

1.5. By registering or placing an order, the Buyer unconditionally confirms that he has the right to buy at USTUKIŲ store.

1.6. Together with the order of goods submitted by the Buyer, these Rules become a contract concluded between the Buyer and the Seller and are a binding legal document for both parties. The contract is considered concluded when the Buyer forms and submits an order for USTUKIŲ goods, makes payment in accordance with the procedure and terms specified in the Rules, and the Seller sends a confirmation that the Buyer’s order has been accepted to the e-mail specified by the Buyer.

1.7. Only Buyers who are familiar with the Rules and agree to them can place orders for goods at USTUKIŲ. When the buyer orders goods from USTUKIŲ, it is considered that the buyer has familiarized himself with and unconditionally agreed to the Rules.

1.8. The seller reserves the right to change, amend or supplement the Rules. When the buyer orders goods, USTUKIŲ applies the version of the Rules valid at the time of placing the order. The Seller recommends that the Buyer familiarize himself with the Rules when placing an order for goods.

1.9. The Seller does not assume any risk or responsibility and is unconditionally released from it, if the Buyer did not fully or partially familiarize himself with the Rules, although he was given such an opportunity.

1.10. The Seller may temporarily or completely terminate the activity of USTUKIŲ without notifying the Buyer in advance. In the event of force majeure circumstances, the Seller has the right to suspend the performance of the contract until the force majeure circumstances disappear, by notifying the Buyer of the suspension of order execution. If the subsequent performance of the contract is no longer relevant for the buyer, then the buyer has the right to withdraw from the contract by notifying the Seller. In the event that the Broker ceases operations, but is able to execute confirmed orders, all rights and obligations provided for in these rules or applicable legal acts related to already executed or executed orders remain valid.

2. Registration and processing of personal data

2.1. In order to use USTUKIŲ and buy the goods offered there, the buyer must register in the USTUKIŲ system by submitting registration data. When registering, it is mandatory to provide the following personal data of the Buyer: name, surname, e-mail, address where the goods will be delivered, telephone number, other data necessary for the delivery of the goods. The authorized representative of the legal entity shall provide the name of the legal entity, the code of the legal entity, the VAT payer’s code instead of the name and surname, if the legal entity is registered as a VAT payer.

2.2. The buyer is responsible for the accuracy, correctness and completeness of the data provided during registration. If the Buyer’s registration data changes, he must update it immediately. The Seller will not be liable for damage caused to the Buyer and/or third parties due to the Buyer’s

incorrect and/or incomplete personal data or did not change or supplement these data after they changed.

2.3. The buyer has the right to change, add to the registration data or cancel his registration at any time. After canceling the registration, the Buyer loses the opportunity to use USTUKIŲ and make purchases in it, only Buyers of USTUKIŲ have to register for such an opportunity.

2.4. When the Buyer registers in USTUKIŲ, the system automatically generates the Buyer’s login password, which the Buyer can change at any time after logging in to USTUKIŲ. The buyer undertakes to keep the login password secret and not to disclose it to any third parties. It is assumed that the person who connected to USTUKIŲ online, using the login data of the Buyer, is the Buyer. If the Buyer loses his login data, he must immediately change his login data when connecting to USTUKIŲ online. The seller cannot and will not be held responsible for the consequences of third parties connecting to USTUKIŲ using the Buyer’s login data.

2.5. The Seller has the right to limit the Buyer’s use of USTUKIŲ services or to cancel the Buyer’s registration without notice, if the Buyer uses USTUKIŲ in violation of these Rules, tries to harm the stability and/or security of the orders processed by USTUKIŲ.

2.6. The buyer’s personal data will be processed in accordance with the Privacy Policy. If the Buyer uses the services of USTUKIŲ, it is considered that he agrees to the processing of the Buyer’s personal data and confirms that all the information and personal data provided are correct and correspond to reality.

2.7. The Buyer’s personal data will be used to identify the Buyer, carry out the sale and delivery of goods, issue accounting documents, return overpayments and/or money for goods returned by the Buyer (in cases established by law) and fulfill other obligations arising from the purchase and sale agreement.

3. Product prices, payment procedure and terms

3.1. Prices of goods in USTUKIŲ and in the created order are in Euros with VAT. Goods are sold to the Buyer at the prices valid at the time of placing the order at USTUKIŲ.

3.2. The buyer pays for the goods using the Paysera platform through the selected bank. The Buyer transfers funds to the Seller’s account. In this case, the responsibility for the security of the Buyer’s data during payment rests with the relevant bank, since all monetary transactions take place in the bank’s electronic banking system.

3.3. If the buyer does not pay for the ordered items within 2 working days, his order is canceled by notifying the e-mail specified during registration. by post

3.4. After the Seller receives the relevant confirmation of the Buyer’s payment for the goods and their delivery (transportation) from the operator of the payment system, the order is executed and the deadline for the delivery of the goods is calculated. The prices of the goods and their delivery for the payment of the invoice are calculated including VAT.

3.5. The VAT invoice is drawn up by the Seller and presented to the Buyer during the delivery of the goods.

4. Delivery of goods

4.1. USTUKIŲ trade is carried out and goods are delivered in the areas specified in the “Product delivery” section of the www.ustukiumalunas.lt/ page.

4.2. For the delivery of goods, a fee is charged, which is indicated on the “Product Delivery” page of USTUKIŲ and is applied at the time of placing the order. The Buyer can see the exact delivery price of the order when confirming the purchase of the goods.

4.3. Minimum shopping cart amount, i.e. i.e. the minimum amount for which the Buyer should select and order goods at USTUKIŲ, in order to purchase them, is indicated in the “Products delivery” section of USTUKIŲ. The minimum amount of the shopping cart does not include the delivery fee.

4.4. If it is not possible to deliver the ordered goods in one shipment, USTUKIŲ has the right to deliver the goods in several shipments. This will not be an additional charge to the Buyer.

4.5. If the Seller does not have the balance of the ordered product or a sufficient amount of it at the place of the order, the Seller reserves the right not to deliver the product, to deliver a smaller quantity of the product, or to choose a product that is analogous to the product ordered by the Buyer or is as similar as possible in its characteristics (hereinafter – “Similar Product”). In this case, the Seller contacts the Buyer at the e-mail specified by him. by mail and the Buyer declares his agreement or disagreement with the Seller’s offer. If the Buyer, after paying for the goods, refuses the Similar goods offered to him or the Similar goods with which the Buyer agreed, the price is lower than the goods chosen by the Buyer, the Seller undertakes to return the money paid for the undelivered goods or the price difference within 5 working days.

4.6. The goods ordered by the Buyer are delivered in the USTUKIŲ system to the address registered by the Buyer or to another address indicated by the Buyer when submitting the Order.

4.7. In the event that the Buyer or the recipient cannot be found at the delivery address specified in the Buyer’s USTUKIŲ system, the Courier has the right to deliver the goods to any other adult person at the specified address, and the Buyer does not have the right to make any claims to the Seller regarding the delivery of the goods to the wrong entity.

4.8. If the delivery of the goods is impossible due to the fault of the Buyer or due to circumstances beyond the control of the Buyer (the Buyer specified an incorrect delivery address during registration, the Buyer or the recipient cannot be found at the indicated address), the goods are not re-sent (except in cases where the Buyer pays additionally for re-delivery of the goods), and from the money paid in advance for the goods is returned after deducting the delivery fee of the goods.

4.9. In all cases, the Seller is released from responsibility for the violation of the terms of delivery of the goods, if the goods are not delivered to the Buyer or are delivered late due to the Buyer’s fault or due to circumstances beyond the Buyer’s control.

4.10. In cases where, during the acceptance of the goods, the Buyer notices that the shipment does not contain the right amount of goods or the goods delivered do not correspond to the goods ordered by him and this is not indicated in the invoice, waybill, goods accompanying note or other document of the delivery of the shipment – acceptance, the Buyer must immediately (at the time of delivery of the goods ) to inform the Seller about it. When the Buyer determines that the delivered goods are of inadequate quality, he does not accept the poor-quality goods and must return them to the courier, and note the fact and the reason for the return of the goods in the invoice, waybill or other document of shipment transfer – acceptance or return of the goods.

5. Product quality guarantee and expiration date

5.1. The properties of all goods sold online by USTUKIŲ are generally indicated in the product description attached to each product. The manufacturers and/or importers of the goods are responsible for the information about the characteristics of the goods (its correctness), and the Seller is only responsible for the proper presentation (transmission) of this information to consumers, unless otherwise provided by law.

5.2. The seller is not responsible for the fact that the color, shape or other parameters of the goods in the online store may not correspond to the real size, shape and color of the goods due to the characteristics of the display used by the Buyer.

5.3. The Seller undertakes to sell the goods to the Buyer in such a way that he is given a real opportunity to use such goods until the expiration date.

6. Exchange and return of goods

6.1. Taking into account the fact that USTUKIŲ sells exclusively food products, goods of suitable quality, in accordance with the Retail Trade Rules, approved by LRV in 2001. June 11 by resolution no. 697 p. 15, are non-exchangeable and non-refundable.

6.2. Defective goods can be replaced with new, similar goods, upon agreement with the Buyer.

7. Communication

7.1. The Seller sends all messages and otherwise contacts the Buyer at the e-mail address or phone number provided during registration.

7.2. The buyer sends all messages and questions and otherwise communicates by e-mail. by mail info@ustukiumalunas.lt or by phone +370 451 52922.

8. Final Provisions

8.1. These Rules are drawn up in accordance with the legal acts of the Republic of Lithuania.

8.2. Relations arising on the basis of these Rules shall be governed by the law of the Republic of Lithuania.

8.3. In the event of damage, the guilty party compensates the other party for direct losses in accordance with the procedure and grounds established by the laws of the Republic of Lithuania.

8.4. All disagreements arising from the implementation of these Rules shall be resolved through negotiations. If an agreement cannot be reached, disputes are resolved in accordance with the procedure established by the laws of the Republic of Lithuania.